PRIVACY POLICY

LAST UPDATED: SEPTEMBER 2026 · LEGAL ENTITY: SURRENDER (A GENERAL PARTNERSHIP OF CHRISS RAMOS URREA & JOMAR MADERA) · LOCATION: TAMPA, FLORIDA, UNITED STATES · CONTACT: SUPPORT@SURRENDERCLO.COM

INFORMATION WE COLLECT

• Contact details you provide, such as your phone number when joining the waitlist
• Order and delivery details when you make a purchase
• Communications you send to us
• Basic technical information such as device and browser data

HOW WE USE INFORMATION

• To operate the site and process orders
• To send launch and marketing messages where you have consented
• To provide customer support
• To protect against fraud and misuse
• To meet legal obligations

SMS AND MARKETING

Phone numbers submitted through the waitlist are used to send launch and marketing messages where consent has been given. Consent is not a condition of purchase. See the SMS Terms for full details, including how to opt out.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SERVICE PROVIDERS

We use third-party providers to operate the store, process payments, deliver messages and fulfil orders. These providers process information on our behalf and only as needed to provide their service.

DATA RETENTION

Information is retained for as long as needed for the purposes described here or as required by law.

YOUR RIGHTS

Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information, and to opt out of marketing messages at any time.

COOKIES

Cookie preferences can be managed on the Cookie Settings page.

CHILDREN

This site is not directed to children and we do not knowingly collect their data.

CHANGES

This policy may be updated. Material changes will be reflected on this page.

CONTACT

Privacy requests can be sent to support@surrenderclo.com or through our contact page. SURRENDER, Tampa, Florida, United States.